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July 2009

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2. Don’t worry about starting in a small, modest and slightly embarrassing way.

"They think you're mad," a friend of mine said when I left London to come here to do... something. I laughed. There was a pause. "No really, they're not saying it in front of you but some of them do think you are mad." I realised he meant mad as in insane. I poured some more wine and took a stiff slug of it.

I used to do consultancy. My clients included Reuters (never ask me about Reuters) the BBC, Diageo, J&B Whiskey (ask me about them any time - lovely clients), BT, British Airways and many more. Now I run a tiny company in a backstreet in Prague and we, as my mother said vaguely recently, "Make handbags or something?" Which of these has proved more exciting, worthwhile and given me a higher sense of esteem and achievement? No contest.

When you leave something "proper" to do something far less proper - and let's face it, most creative endeavours are seen as pretty improper unless you're very established and have a bodyguard and an expensive outfit to prove it - people will be taken aback. Unable to understand it, and perhaps feeling even that it's a bit of a comment on their own very different choices, they will tend to make fun, sneer, and even tell you you're mad. Though with any luck not to your face. If you let this shake or upset you, or to dent your confidence, you'll never get past that first step. You'll quickly be scurrying back saying, as someone else in my family is apt to say whenever she even thinks momentarily about anything vaguely adventurous, "I must have been having a little nervous breakdown."

You're not mad, you're not having a breakdown. You're awake, aware and you just saw a break in the wall and beyond it a beautiful garden with flowers and bees and hedgehogs and ickle fairies and... okay, so you just maybe saw a glimpse of a life in which you didn't have to dread going into work. That's not madness, that's hope - and optimism.

So ignore the laughter - it comes from misunderstanding and maybe a little bit of fear. You may well have to begin with something very modest and it won't look impressive and no, you probably won't be attracting VC funding in your first year (and thank your guardian angel for that). You will most likely have to be content with small achievements to begin with and they may look like next to nothing to outside observers. We hardly even talk about our first project together here (Tarot of Prague was the second one). But building anything involves taking steps. The first ones are tiny, but later they get bigger.

And you know what? If you're at the very beginning and almost embarrassed to show people what you've done so far, enjoy it. I've built businesses twice now (kind of three times) and it's that first crazy, dreamy, "here we go" period at the very beginning that's one of the very most enjoyable. (Almost) anything's possible.

Hints and Tips
Do NOT borrow or in any other way raise money merely in order to make what you're doing look more convincing and of higher status to other people. If you're embarrassed by starting off in your own flat or in a teeny back room somewhere just get over it. Money thrown at glitzy premises that you don't need, or at equipment that won't get used is just money thrown away. The worst of all is money thrown at employees that you won't really be fully employing (employees are, as my accountant once explained to me, THE most serious and scary expense on a company's books - I mean, you can't resell them can you?) If you really can't stop yourself from doing this because your own ego screams for it - get yourself an Alex. One of the first things Alex did when we began working together was ask endlessly, "Do we really need this?" If you don't have a real person asking that then invent an imaginary friend.

Basically, if you don't need it, don't get it. Because every bit of money saved will buy you time - and what a new creative business needs above all else is time.

Comments

These are WONDERFUL. :) Looking forward to the rest!
Well - I'd like an Alex for any number of reasons. :P
You're awake, aware and you just saw a break in the wall and beyond it a beautiful garden with flowers and bees and hedgehogs and ickle fairies and... okay, so you just maybe saw a glimpse of a life in which you didn't have to dread going into work. That's not madness, that's hope - and optimism.

So true! When my family told me I was insane to give up a secure job (as if there is still such a thing as a "secure job" these days...) with a company car and a pension scheme and other benefits to start a business in a sector in which a lot of people aren't able to make a proper living even when working full-time, all I could say was: "What's the value, the real value, of security, a company car, a pension scheme, if it means you have to drag yourself to a job you hate every single day for the next twenty years? That is not how I want to spend the rest of my life."
Beautiful. I'm LOVING this for two reasons: Getting to know you a bit better and identifying with so much of it. Great tips, too!

My way has been mottled by circumstances beyond my control, but I still see beyond it and into that garden. I'll be there one day soon.
I'm glad. I suppose I've been working up to wanting to write this sort of thing for ages. But I didn't quite manage it - reticence and lack of energy. Now I feel hugely in the mood to tackle it and say some things I've half wanted to say for a while. And I suddenly don't feel so anxious about whether it all comes out in an articulate way or not.

Circumstances DO get beyond control at times. I tend to forget that when I wildly urge people to hold their nose and jump off the deep end. But come into the garden when you can - it's mostly lovely even if there are some hazards about.
I've certainly been nervous about the employee thing since we're so small and so seasonal, but I actually consider payroll some of the best money we spend. Even my two least favorite of our staff of four are awesome in their own way, and make us many times more $$ than we pay them. Also, they understand that this is not full-time, year-round work so when we need to cut them loose, we'll be able to do so with no drama.
Thank you for this. Something I really needed to be reminded of! I'm a bit of a Humpty Dumpty who unintentionally fell off the wall into a strange and somewhat overgrown garden, but I can see the potential that is there... when I remember to stop worrying about my cracked shell and how everyone I know seems to want me to climb back over the wall to the "safe" side.
I am loving these posts. Thank you so much for sharing your own experiences.

I think this was the problem

with my father. I grew up in a highly risk-taking family. My dad has spent most of his life trying to get rich and fast... He had the most extraordinary ideas, many of which he tried to bring to fruition... but he always failed. In part, because he did not like the idea of starting small. He would always start high-style, from the top of mountain of debt... he broke many times, we lived as rich one day, poor the other day, on and off, on and off. Quite a growing up experience. I guess those who have kids should be a bit cautious... and walk a bit on a sort of secure line if possible... It can be quite traumatic to go through so much ups and downs while growing up.

Alex.
so well said, *claps*

I am loving this

...keep going.
Thank you, I'm really enjoying reading these. :)